Founded in 1977, Custom Helicopters Ltd. has grown from a single-helicopter operation in The Pas, Manitoba, into one of Canada’s most versatile and trusted rotary-wing aircraft operators. With over 45 years of experience, the company specializes in providing safe, reliable, and innovative helicopter services across some of the most challenging environments in the world. Today, Custom Helicopters operates a diversified fleet of over 35 helicopters, supported by a team of more than 175 professional pilots, technicians, and support personnel.
Headquartered at 401 Helicopter Drive, St. Andrews Airport, St. Andrews, Manitoba, the company maintains a strong operational presence across Canada, with bases in key locations such as Gillam, Thompson, The Pas, Rankin Inlet, and Goose Bay. Custom Helicopters is a subsidiary of Exchange Income Corporation (EIC), a stable and profitable Canadian corporation that invests in niche-market businesses with long-term growth potential.
Custom Helicopters offers a wide range of specialized aviation services tailored to various industries, including:
The company’s ability to adapt to extreme conditions—from Arctic winters to wildfire zones—has solidified its reputation as a leader in rotary-wing aviation.
Custom Helicopters maintains a modern and diverse fleet, including:
In addition to its aircraft, the company leverages cutting-edge technology, such as AI edge computing for firefighting, and utilizes a tech stack that includes Cloudflare, Google Font API, and adaptive web tools to enhance operational efficiency and customer accessibility.
Custom Helicopters is dedicated to fostering an inclusive and barrier-free environment for employees, passengers, and the public. The company has implemented a comprehensive Accessibility Plan, with progress reports published biennially (2023–2025). Initiatives include:
This commitment reflects the company’s broader mission to serve diverse communities with equity and respect.
Custom Helicopters is recognized for its expertise in challenging environments and has formed strategic alliances, including:
The company’s annual revenue is estimated at $15 million (as of 2025), with steady growth driven by its diversified service portfolio and national expansion.
Custom Helicopters employs rigorous hiring standards, seeking pilots with:
The company also offers specialized Arctic meteorological training, enhancing pilot readiness for harsh environments.
With a legacy of reliability, innovation, and adaptability, Custom Helicopters Ltd. stands as a pillar of Canada’s aviation industry. Its commitment to safety, technological advancement, and community accessibility ensures its continued leadership in rotary-wing operations. Whether supporting critical infrastructure, emergency response, or remote exploration, Custom Helicopters delivers "what you need, when you need it."